As part of our documentation quality improvement initiative, we promote practical ways for clinicians to provide clear and actionable communication at transitions of care.
Some patients suffer from chronic or recurring conditions that may present in settings where staff are unfamiliar with a patient's specific treatment requirements. Examples include rare bleeding disorders, complement deficiencies, and complex metabolic disorders, as well as multi-emergency department users requiring a consistent approach to management that may differ from typical practice.
Clinicians managing such patients may have devised individualized treatment plans that work best for a particular patient with a particular health condition. These "Exceptional Care Plans" (ECP) are documented in Connect Care using a workflow that ensures that the existence of the plan is highlighted for others.
ECP workflows have been enhanced to streamline and simplify the work of creating, updating, inactivating, reviewing and sharing for authorized providers. Workflow descriptions, tips and demonstrations are updated: