2024-11-01

Countdown Checklist L9, T-minus 0: Share and Learn

Continuing a list of essential actions for Connect Care Launch 9 prescribers readying for launch November 2, 2024...
  • Share and Learn
We are down to the final few hours. Any preparations that could be, have been. Now we must turn to one another in a spirit of collaboration.

Super Users are widely distributed. Look for yellow and orange lanyards (prescriber supports; pink caps in the OR). Don't struggle. Ask for help.
  • Late breaking tips and gap-fillers will be added to the Connect Care Manual. System/workflow updates and training addendums to be aware of around launch are also flagged on the Launch 9 Updates page of the Manual.
  • The Connect Care Prescriber Updates will focus on pointers to new material, key developments, tips, tricks and FAQs. Use the buttons at the top, especially Tips, FAQ and Support.
  • Ask a Super User or call the IT Service Desk with urgent needs: 1-877-311-4300.
  • Request non-urgent (not addressed by peers and Super Users) needs, ideas and suggestions at help.connect-care.ca.
  • Use the Virtual Drop-in Centre (virtualhelp.connect-care.ca).
Super Users use social media to rapidly share learnings so they can be widely applied... ask them for help. They can also way-find when they are unable to provide immediate help themselves.