Countdown Checklist L9, T-minus 18: Identify Launch Supports

Continuing a list of essential actions for Connect Care Launch 9 prescribers readying for launch November 2, 2024...

• Identify Launch Supports

This is a good time to check that you and your colleagues know who the Super Users, Medical Informatics Leads or other peer-resources are for your clinical site, group, area or clinic. They can facilitate pre-launch personalization activities. They will be present and a great resource during the weeks around launch. 

Clinical groups may plan for their own start and end-of-day check-ins to flag issues to forward to twice daily launch support meetings.

Note where Launch Supports are described in the Connect Care Manual. This information is frequently updated with specifics about how to find and use in-person, online and telephone supports for help with Connect Care on-boarding, including the daily Super User schedule and details about the Launch 9 Virtual Drop-in Centre (which opens tomorrow, October 15).

• Manual: Launch Supports
• Poster: Launch 9 Virtual Drop-In Support
• Tip: How to Find Help Before, During, and After Launch - Launch 9 Prescribers