As previously posted, the Consult Order Optimization Project seeks to ensure that inpatient consult orders only exist in facilities where that service is provided using the consult order process. The next phase of the project goes live Tuesday, August 27, 2024, and focuses on Adult Medical (part 1) consult orders.
- Where a consult order does not exist within a facility:
- For non-urgent consults or those for telephone advice only, consider calling/paging directly using the Regional On-Call Application (ROCA) or local call schedule information.
- For urgent consults or for patients requiring inter-facility acceptance/transfer, use the Connect Care RAAPID Service Request Order. No phone calls are required, unless the patient condition changes.
- For hyper-emergent situations requiring the most expeditious consult or transport, call RAAPID by phone directly (do not use Connect Care RAAPID Service Request Order).
- If you detect any errors in the list of affected orders found in the zonal PowerPoint presentations linked below (i.e., a missing order or an order present that should not be), please submit a ticket or call Help Desk 1-877-311-4300.
- Please specify which consult order and whether you are the consultant that responds to that consult order or the attending, ED physician or other clinician requesting that service for your patient.
For more information:
- See page 10 of relevant zone presentation for list of affected Adult Medical consult orders:
- Presentation: Consult Order Optimization - North Zone
- Presentation: Consult Order Optimization - Edmonton Zone
- Presentation: Consult Order Optimization - Central Zone
- Presentation: Consult Order Optimization - Calgary Zone
- Presentation: Consult Order Optimization - South Zone
- Manual: Consultation Workflows
- Tip: Inpatient Consult Orders
- Tip: Inpatient Consult Fulfillment
- Manual: Patient Lists