There will be an upgrade to the Connect Care mobile applications on Thursday, July 25, 2024, between 00:00 and 02:00. (Note: This upgrade was originally scheduled for July 18.)
- During the upgrade process, the Connect Care mobile apps Haiku and Canto will be unavailable.
- The downtime per device could rage from 30 seconds to 2 minutes (depending on connectivity) while the upgrade is completed. Offline devices will receive the upgrade as soon as they come back online.
- Connect Care will be available during this time.
For more information, please contact the AHS Service Desk at 1-877-311-4300.