Improved Support for RAAPID Consultations

The Alberta Health Services "Referral, Access, Advice, Placement, Information & Destination" (RAAPID) service facilitates physician access to consulting services for patients who may need transfer between sites or additional advice about care at a current site. Typically, participating emergency and specialty physicians generate separate "Telephone" encounters to document their interactions through a RAAPID consultation.

RAAPID is now fully enabled by Connect Care. A new "Intake" encounter type supports RAAPID activities. This provides an easier workflow for consulting. 

The RAAPID encounter navigator streamlines documentation and communication throughout a patient transfer event, while also making the information easily accessible in any resulting inpatient encounter. Instructions are provided about how to handle any orders that may be required.

RAAPID workflows using the Intake encounters are explained in brief tip sheets:

• Tip: RAAPID Consult Workflow - Specialties
• Tip: RAAPID Consult Workflow - ED
• FAQ: Finding Intake Encounters
• Demo: RAAPID Consult Intake Process
• Manual: Interfacility Transfers
• Manual: ED to ED Transfers