2021-02-07

All User Bulletin - Workspace ONE Hub App

All-user-bulletins highlight stumbling blocks that all physicians need to be aware of when using the Connect Care clinical information system.

Workspace ONE Hub App

On February 9, you may notice a request to approve the installation or upgrade of the Workspace ONE Hub application (app) on your mobile device. If you experience this message, please tap "Accept".

Workspace ONE is the device management software Alberta Health Services uses to ensure protection of sensitive data, and to facilitate distribution and maintenance of apps on mobile devices (including iPhones, Android phones, iPads) in the Bring Your Own Device (BYOD) program. This program needs to upgrade the Workspace ONE app to a newer supported version. The upgrade will automatically be pushed to devices enrolled in the BYOD program. Some users may receive a request to install the app; users will need to accept the installation to continue to receive support for the BYOD program.