A clear and well-resourced training plan is essential for successful Connect Care clinical information system (CIS) implementation. End-user engagement, change management and CIS adoption all hinge on effective training, especially for a large organization with a diverse and dispersed workforce. Connect Care training must additionally recognize the needs of partner organizations, educational institutions and diverse professional groups.
We are particularly sensitive to the difficulties prescribers (including physicians) may face when training to use the Connect Care CIS. Wide consultation has helped shape a prescriber-friendly training strategy that makes the most of AHS experience, best advice from like Epic clients and evidence about physician skill development. Training principles have been devised and ratified, a FAQ initiated (this will continue to grow) and trainer recruitment is well underway.