The Connect Care Electronic Referral Solution project has been working toward integration between Connect Care and the Facilitated Access to Specialized Treatment (FAST) program’s electronic record, allowing for the two systems to communicate with each other. As part of this work, as of October 16, 2026, a few enhancements will be made to the process for outgoing referrals to the FAST program, as listed below.
- Prescribers will continue to place the referral order in Connect Care the same way; however, any additional information that needs to be sent with the referral must be indicated in the relevant text box (click the camera icon for a screenshot) to ensure the referral is flagged for clerical review.
- Referral letters will be automatically electronically delivered upon signing the outgoing referral order. Currently, the order is first sent to a workqueue for clerical staff to review and complete.
- Referring providers will now receive status updates on their FAST referral in their In Basket ("Referral Notif Ltr" folder) or by fax, according to their routing preferences.
- For referrals that either are Denied or are Closed with a Status Reason of “Specialist has provided advice/next steps”, prescribers will be able to view the Referral Status and Status Reason from the referral record by navigating to the "Referrals" tab in Chart Review.
For details, see the tip sheet (note, the tip sheet will be updated the day of the change).