2024-10-20

MUSE and ECG Web Scheduled Outage (North, Central, Calgary and South Zones) - Tuesday October 22, 2024, 20:00-21:00

The Marquette Universal System for Electrocardiology (MUSE) receives patient tests from ECG carts, monitors, the Holter system, and the Exercise Stress system, and ECG Web is used to view and print data from MUSE. There will be a scheduled outage for MUSE and ECG Web, on Tuesday, October 22, 2024, from 20:00 to 21:00, affecting North, Central, Calgary and South Zone Connect Care users only.  

  • During the downtime, Cardiology (CAR) Orders (i.e., ECG, Holter) will not flow from Connect Care to MUSE but will be queued and transmitted to MUSE once the downtime is completed.
  • Netcare can be used to view historical ECGs during the outage.
  • Connect Care will be available during this outage.

If you require further information or assistance in preparing for the outage, please contact the IT Service Desk and Solution Centre (1-877-311-4300).