Outbound faxes sent directly from Connect Care (including eFaxed prescriptions) are handled by the RightFax application. RightFax will be unavailable on Monday October 21, 2024, from 05:00 to 06:00, in order to accommodate a software upgrade.
- Connect Care will still be available, but faxes will not be transmitted from Connect Care during this time.
- Any electronic faxes created in Connect Care during this time will be queued and transmitted once the downtime is complete.
- Traditional fax machines are not affected by this downtime. Please use traditional fax machine for time-sensitive faxing during this outage.