2024-09-27

On Other Channels...

Thank you for continuing to check the Connect Care update blog for prescribers (ideally, subscribe to multiple channels; see instructions). Recent additions to this blog and its various channels are listed below. Reminder that a camera icon in a blog post on any of our channels indicates that there is an accompanying screenshot - just click the icon to view. 

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2024-09-26

Between the Charts: CMIO Newsletter for Prescribers - Issue 11 Now Available

Our monthly newsletter for prescribers, called "Between the Charts", summarizes key news items, Epic system updates, efficiency tips and extras that will help prescribers optimize their Connect Care user experience, all in two pages. The next issue is now out, available at the below link! This issue includes information on:

  • New general Personalization training sessions
  • Upcoming downtime on October 10
  • Heparin infusion order panel improvements 
  • Clinical Optimization – Continuous Improvement Sprints
  • Upcoming auto-expiry of additional In Basket message types
  • Upcoming update for Dragon Medical One's DragonBar
  • Complex Therapy Plan tab
  • How to avoid problems with community referrals and consults
  • Epic's Physician Builder courses
  • And more!

The previous issues can still be accessed, via the archive in the Connect Care Manual. 

If you have any feedback on this issue or have a suggestion for content you'd like included in a future issue, please send us an email.

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Seeking Digital Health Provincial Physician Design Leads

Alberta Health Services is seeking passionate leaders to fill multiple available positions as Digital Health Provincial Physician Design Leads (PDLs). The PDLs will lead and oversee the strategic direction and execution of digital transformation in health care across the province. This senior leadership role combines clinical expertise with digital health vision to shape and guide the future of clinical information systems through:

  • oversight of the maintenance and improvement of knowledge and workflows in clinical information systems with a goal to improve quality, efficiency, and safety of patient care;
  • engaging with prescribers, clinical leaders, and other stakeholders to gather input and advice on clinical information system improvements, as well as to champion system adoption; and
  • directing the development of communications and education materials for prescribers to drive optimal system use and improve user satisfaction. 

The PDLs will be seasoned physicians within the province of Alberta who understand the complexities of large-scale transformational change, are committed to continuous quality improvement, and can contribute to the innovation, integration, and consistency of patient-centered clinical care. The successful candidates would report to the Chief Medical Information Officer and work closely with a number of teams within the Chief Medical Information Office, Clinical Operations Informatics Office, and Information Technology.

The posting will remain open until suitable candidates are found. 

For a full description of the position and to apply:

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How to Avoid Problems with Community Referrals and Consults

Reminder that most community providers do not have access to Connect Care, and therefore they are unable to send referrals to AHS sites via Connect Care or view information on Connect Care. To avoid  problems with community referrals and consults, prescribers at AHS sites should:

  • Accept incoming referrals regardless of the modality of transmission (e.g., fax, mail, Connect Care). Not all community providers have access to send referrals via Connect Care, and it is not a requirement for them to do so to make referrals to AHS sites.
  • Avoid saying “see Connect Care” in outbound documentation including summative notes. Not all community providers have access to view the information in Connect Care, and they may log a ticket if they are told to do so. There are tools in Connect Care that make it easier to share information externally - see the memo for details.

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2024-09-20

On Other Channels...

Thank you for continuing to check the Connect Care update blog for prescribers (ideally, subscribe to multiple channels; see instructions). Recent additions to this blog and its various channels are listed below. Reminder that a camera icon in a blog post on any of our channels indicates that there is an accompanying screenshot - just click the icon to view. 

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2024-09-13

On Other Channels...

Thank you for continuing to check the Connect Care update blog for prescribers (ideally, subscribe to multiple channels; see instructions). Recent additions to this blog and its various channels are listed below. Reminder that a camera icon in a blog post on any of our channels indicates that there is an accompanying screenshot - just click the icon to view. 

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2024-09-09

Consult Order Optimization Project - Adult Medical (Part 2) and Critical Care Consult Orders

As previously posted, the Consult Order Optimization Project seeks to ensure that inpatient consult orders only exist in facilities where that service is provided using the consult order process. The last phase of the project goes live Tuesday, September 10, 2024, and focuses on Adult Medical (part 2) and Critical Care consult orders.

  • Where a consult order does not exist within a facility: 
    • For non-urgent consults or those for telephone advice only, consider calling/paging directly using the Regional On-Call Application (ROCA) or local call schedule information.
    • For urgent consults or for patients requiring inter-facility acceptance/transfer, use the Connect Care RAAPID Service Request Order. No phone calls are required, unless the patient condition changes.
    • For hyper-emergent situations requiring the most expeditious consult or transport, call RAAPID by phone directly (do not use Connect Care RAAPID Service Request Order).
  • If you detect any errors in the list of affected orders found in the zonal PowerPoint presentations linked below (i.e., a missing order or an order present that should not be), please submit a ticket or call Help Desk 1-877-311-4300. 
    • Please specify which consult order and whether you are the consultant that responds to that consult order or the attending, ED physician or other clinician requesting that service for your patient.

For more information: 

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