AHS Expands Use of Multi-factor Authentication for Information Access

We've previously posted about the introduction of a multi-factor authentication (MFA) requirement when accessing AHS email from outside AHS facilities and networks. 

AHS is expanding MFA requirements to increase protection from growing cyber security threats. MFA is a security measure that requires the user to verify their identity during login by using a mobile device app or phone call to a cellphone or landline.

Starting September 13, 2023, users logging in to AHS Insite or SharePoint on a personal device or an AHS device externally without a virtual private network (Netmotion or Forticlient app required) or Citrix Workspace connection will be prompted to authenticate using one of the MFA methods they have already set up. Users are advised to set up at least two MFA access routes, as explained in the following resources:

• Info: Multi-Factor Authentication
• Guide: Setting up Multi-Factor Authentication

Using Third-party AI at AHS

Artificial intelligence (AI) can refer to any attempt to simulate human thinking with software. This can include generative AI, large language models (such as OpenAI’s ChatGPT), speech-to-text dictation, and analyzing trends from data sets.

As Alberta Health Services (AHS) considers how to approach the use of third-party AI tools, our workforce is asked to follow these preliminary guidelines for the use of AI at AHS:

• Do not load any confidential AHS health, personal, or business information into unapproved AI programs or tools.
• Use caution when accessing AI websites with AHS devices.

For more information:

• InfoCare: Using Third-party AI at AHS

On Other Channels...

Thank you for continuing to check the Connect Care update blog for prescribers (ideally, subscribe to multiple channels; see instructions). Recent additions to this blog and its various channels:

• General
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• Connect Care Launch 7 Countdown Checklist
• T-minus 100: Countdown Checklist
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• Support
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• Heart Failure Care Path Update - New Score Available
• Tips
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• Manual
• See What's New (updates and additions)