2018-02-19

Connect Care Patient Portal

Connect Care will help Alberta Health Services (AHS) provide better care to patients and families. Better care is promoted when patients are empowered, participate in decision-making, connect plans to goals, and share responsibility for health outcomes. Accordingly, AHS commits to deploying patient-centred health information services as a core Connect Care offering. A Connect Care Patient Portal, part of the integrated health record, facilitates seamless health care.

The CC Patient Portal uses Epic's "MyChart" software, customized to the needs of Alberta's patients and families. This software has been piloted in the Edmonton Zone in family medicine and specialist clinics. Well received by patients and clinicians alike, the patient portal has improved appointment scheduling, streamlined clinic communications and even prevented unnecessary emergency visits.
A more advanced version, with more functions enabled, will be offered to all Albertans served by AHS, likely within the early years of the Connect Care journey. It will help patients and families manage all AHS interactions and will facilitate care during and between encounters.

Follow the links for more information. A portals committee oversees the Patient Portal design and deployment and welcomes input from interested providers and patients.